Contact Us

We’re here to help. Whether you have a question about your order, need product assistance, or simply want to share feedback — our team is ready to assist you.

Get in Touch

Email: support@kathyhelps.com
Response Time: We respond to all inquiries within 1–2 business days, Monday through Friday.

Before You Reach Out

You may find a quick answer in our policy pages:

Shipping Policy — delivery timelines, tracking, and coverage areas
Refund Policy — return eligibility, process, and refund timelines
FAQ — answers to common questions

Order Issues

If you’re contacting us about an existing order, please include the following in your email to help us assist you faster:

Your full name
Your order number (found in your confirmation email)
A description of the issue
Photos, if applicable (e.g., damaged or incorrect items)

Our Commitment

Every inquiry is handled with care. We are committed to resolving your concerns quickly, professionally, and with full transparency. Your trust matters to us.