Payment Policy

Effective Date: September 13, 2026

At kathyhelps, we are committed to providing a secure, transparent, and seamless checkout experience. Please review our Payment Policy below.

1. Accepted Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
PayPal
Shop Pay
Apple Pay
Google Pay

Available payment options are displayed at checkout and may vary based on your location or device.

2. Currency

All prices are listed and charged in U.S. Dollars (USD). If your bank account is held in a different currency, your financial institution may apply a currency conversion fee.

3. Payment Security

All transactions are processed through PCI-DSS compliant payment gateways. We use SSL (Secure Sockets Layer) encryption to protect your payment information during transmission. We do not store, access, or retain your full credit card number or CVV.

4. Billing

Payment is collected in full at the time of purchase. Your billing statement will reflect a charge from kathyhelps. If you have questions about a charge, please contact us before filing a dispute with your bank, as we are happy to resolve issues directly and promptly.

5. Order Confirmation

Upon successful payment, you will receive an order confirmation email. This email serves as your receipt. Please retain it for your records.

6. Failed Transactions

If your payment is declined, please verify your billing details or contact your bank. We are unable to process orders where payment authorization fails. For persistent issues, please contact us for assistance.

7. Fraud Prevention

We reserve the right to cancel any order that is flagged as potentially fraudulent or where the billing information cannot be verified. We may contact you to confirm your identity or payment details before processing.

8. Chargebacks and Disputes

If you believe there is an error with your order or charge, please contact us at support@kathyhelps.com before initiating a chargeback. We are committed to resolving all issues fairly and promptly. Unresolved disputes that result in chargebacks may affect your ability to place future orders.

9. Contact Us

For payment-related questions:
Email: support@kathyhelps.com
Response time: 1–2 business days.